Sofica Group offers outsourcing of a full range of customer support services through its modern contact center (call center).
Services offered:
Inbound customer support
- Hotline
- Customer care
- Technical support
- Complaints management
Contact center
Telemarketing
- Acquisition and sales
- Market research
- Appointments setting
- Retention
- Lead generation
Debt collection
- Early and late buckets
- Skip tracing
Contacts \
Bulgaria
|
Macedonia
|
